Information we collect
We collect the following personal information from you on the Dainty Dental Care website forms, including but not limited to:
- First and Last name
- Email address
- Phone number
- Service request
By entering this information, you are providing personal information that will be used by us for the purpose of scheduling your appointment or returning your contact request.
If you choose to enrol as a subscriber of our website or subscribe to our blog, you will receive recurring practice newsletters, announcements and occasional promotional information via email. These emails will be of a general nature and will in no way disclose your unique health characteristics.
To subscribe to our website, we need certain contact information, such as your name and email address. We may also store any provided demographic information (such as gender, birth date and address), but it is not required. You can unsubscribe from the newsletters or any of our emails by simply clicking on the “unsubscribe” link at the bottom of our emails; you will be immediately unsubscribed.
Passive Information We Collect
Like many other websites, we also automatically collect and log other non-identifying information when you interact with the website:
Device data: We collect data from the device and application you use to access our website, such as your Internet protocol (IP) addresses, operating system, device type, browser type and timestamps.
Usage data: We collect usage data that may include which of our webpages you visit, what you click on, when you performed those actions, and so on. Emails sent by us collect information about who opened those emails and clicked on links in them. We do this to measure the performance of the email messaging and to monitor and improve email deliverability and open rates.
How Information Is Shared
Except as set forth in this Privacy Policy or as specifically agreed to by you, we will not disclose any Personally Identifiable or Personal Health Information it gathers from you on our website. We will only release Personally Identifiable or Personal Health Information to third parties:
(a) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order.
(b) in special cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose your Personally Identifiable or Personal Health Information to a third party, we will attempt to notify you unless doing so would violate the law or court order. In addition, we may disclose Personal Information as described below.
Your Rights To Access and Control Your Personal Data
At the time you choose to enrol as a subscriber of our website or any time thereafter, you can choose to opt-out of receiving emails from us by simply clicking on the “unsubscribe” link at the bottom of our emails; you will be immediately unsubscribed.
You may ask us at any time for information about any personal data we hold about you, or ask us to correct or delete that information. We will complete this request within 30 days of the initial request for information being received. Please email us at the email below to start this process. If you need further assistance regarding your rights, please contact our office, and we will consider your request in accordance with applicable laws.
To the extent required under applicable law, and subject to our rights to limit or deny access/disclosure under applicable law, you have the following rights in your Personal Data. You may exercise your rights by contacting us at the address below.
Access: You may receive a list of your Personal Data that we process to the extent required and permitted by law.
Rectification: You may correct any Personal Data that we hold about you to the extent required and permitted by law.
Deletion: To the extent required by applicable law, you may request that we delete your Personal Data from our database.
Complaint: You have the right to contact or file a complaint with relevant authorities or supervisory authorities about our mishandling of Personal Data. To do so, please contact the relevant agency.
Data Retention
We keep the information we have about you and your use of the Services for as long as necessary for our legitimate business interests, for legal reasons, historical research and to prevent harm, including as described in the How We Use Information and How Information Is Shared sections.
Analytics and Advertising Services Provided by Others
In addition, our website uses Google Analytics, a web analytics service provided by Google. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
We use this information to conduct research and analysis to better understand how visitors are using our website, so that we can improve our website experience.
We may also install cookies from advertising services such as Google Ads, Meta Ads (Facebook and Instagram). The information from the cookie will be transmitted to the the relevant advertising platform on the United States, and used those services.
Cookies
We use cookies and other technologies to ensure that everyone who our website has the best possible experience. By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy.
Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalised to you.
Information Security
We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. This includes using SSL to encrypt many of our website services. No method of transmitting or storing data is completely secure, however, if you have a security-related concern, please contact our office.
Changes to This Policy
We will inform you if a material change to the Privacy Policy is made that involves the use of your Personally Identifiable Information. Your continued use of the our site will indicate acceptance of the changes. Please exit the site immediately if you do not agree to the terms of this Privacy Policy or any revised policy.
Contact details
If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us.
BAYSWATER CLINIC
Suite 13/ 653-657 Mountain Hwy, Bayswater 3153
bayswater@daintydentalcare.com.au
(03) 9720 7652 ( Bayswater )
BORONIA CLINIC
Suite 4/5-7 Chandler Rd, Boronia 3155.
boronia@daintydentalcare.com.au
(03) 9762 0661 ( Boronia )